Reservation policy

SALES CONDITIONS :1.1 STANDARD RESERVATION (Max 3 Nights): The amount equivalent to 30% of the total amount of the stay may be requested or charged by the property at any time after booking.Prepayment can be made either with the coordinates of the credit card, or by bank transfer or by check or by holiday vouchers. The booking is considered firm and final only if the prepayment of 30% has been made.

1.2 CANCELLATION: If canceled or modified up to 2 days before date of arrival before 15:00, the hotel requires 30% of the total amount of the reservation (so the prepayment is not refundable). Exceeded this period, the reservation is due.

2.1 RESERVATION STAY (more than 3 Nights): The amount equivalent to 30% of the total amount of the stay is requested or charged by the establishment after the reservation.Prepayment can be made either with the coordinates of the credit card, or by bank transfer or by check or by holiday vouchers. The booking is considered firm and final only if the prepayment of 30% has been made.

2.2 CANCELLATION: In case of cancellation or modification:
- More than 15 days before your arrival: the deposit can be postponed for another stay on the same season or reimbursed file 15 euros incompressible.
- Between 3 and 15 days before your arrival: the deposit is definitively acquired
- Until 48 hours before the arrival date: the stay is due.

DELEGATION: In the event of an exceptional event or impossibility to make the reserved room available to the client or in the case of force majeure, the hotel reserves the right to have the guest stay fully or partially in a hotel of equivalent category or superior, for services of the same nature. The possible additional cost of the room remains the responsibility of the hotel.

PAYMENT: The balance of the stay is payable on arrival. We accept the following credit cards: Visa, Eurocard, Mastercard.We ask all persons staying in our establishment to present a piece of identity for payments by check or holiday voucher. In the event that you can not provide us with this document, we will be obliged not to accede to your request for room rental. For all departures before 9:00 am the payment must be made the day before departure before 19:30.

IN CASE OF INTERRUPTION OF THE STAY: There will be no refund. Similarly, in case of early departure, the stay is due in its entirety. Late arrivals or early departures can not be refunded.IN CASE OF NON-PRESENTATION THE ENTIRE STAY IS DUE.